Billing Policy

This policy explains how LINNEA HOME LTD handles payments, charges, and billing on linnea-home.co.uk.

Payment methods

We accept the following payment methods:

Visa
Mastercard
American Express
Apple Pay
Google Pay
Shop Pay

All payments are processed securely through our payment provider. We do not store your card details on our servers.

When you are charged

Payment is taken in full at the time you place your order. You will receive an order confirmation email immediately after payment is processed.

Security

All transactions on linnea-home.co.uk are encrypted using SSL technology. Our payment processing is fully PCI-DSS compliant.

VAT and pricing

All prices displayed on the website are in British Pounds Sterling (GBP) and include VAT at the current UK rate where applicable. No additional charges are added at checkout beyond the delivery cost shown.

Failed payments

If your payment is declined, your order will not be processed. Please check your card details and try again, or contact your bank. If the issue persists, please contact us at support@linnea-home.co.uk.

Fraud prevention

We reserve the right to cancel orders that appear fraudulent or where payment cannot be verified. If your order is cancelled for this reason, you will receive a full refund to your original payment method within 5 working days.